Emerging Technology/IT Service Management [Fundamentals]
Fundamentals in IT Service Management Training Course Overview
This course would provide candidates good understanding of concepts , principles and basic knowledge on IT Service Management, based on ITIL4™ which has been adopted by individuals and organisations across the world.
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|#||Fee structure||Duration||Fee (USD)||Reserve Seat||View Dates|
|1||Instructor-Led Online Delivery||5 Hours||400||Dates|
Instalment Fee not set by admin for this course.
- • Module 01 : Key concepts
- • Module 02 : Guiding Principles
- • Module 03 : Overview of Dimensions of Service Management
- • Module 04 : Service Relationship Model
- • Module 05 : Introduction to Service Value System™ (SVS)
*Please note that there will also be case study / homework set for the candidates to complete
2 sessions X 2.5 hours each
Language of Delivery
Candidates who complete their courses will receive a certificate - Fundamentals in IT Service Management