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Professional Development Programs/Leadership and Management Development Skills/Emergent Leaders & Managers

Good management and good people lead to business growth and success. Both good management and good people can be developed. But this is not a static process. Good leaders understand the need to continuously emerge and evolve, and not be submerged by developments and situations.

As economies, local, regional and global challenges and opportunities present themselves, and as work culture and workforce evolves, a good manager and leader needs to have both the skills and perspective to evolve themselves and their people to ensure a productive emergent dynamic in the business they are in.

This program is suitable for new managers as well as experienced managers who would like to evaluate possibilities in the potential emergent leadership that lie within themselves and the team. Participants will also be introduced to the concept of Design Thinking in their approach.


Level 1

Day 1

1. Setting the Foundation

  • What is Emergent Leadership?
  • Identify the myths associated with Leadership
  • Defining Leadership
  • Traits that enhance Leadership skills
  • Avoid common Leadership pitfalls
  • How attitude and values affect Leadership abilities

2. The Vision Leader

  • Why a vision is important to providing Leadership
  • Active Leadership Assessment
  • Refining Your Personal Vision Towards an Emergent Perspective
  • The Active Leadership Model

Day 2

3. Purposing Communication

  • As a critical part of the Emergent Leadership Process
  • Determining Intentions and Structuring Approach
  • Plus-Reasoning, Minus-Reasoning
  • Pus-Responses, Minus-Responses
  • Utilizing Effective Listening and Querying Skills
  • Communication as a Motivational and Empowerment Tool

4.  Dynamics of an Emergent Team

  • An Overview of Team Characteristics
  • Understanding How Teams Develop and Perform
  • Establishing an Emergent Team
  • Establishing Conflict Resolution Principles

Level 2

Day 1

5.  Decision Making, Delegation, and Problem Solving

  • Decision making elements
  • Incorporating Elements of Design Thinking
  • S.M.A.R.T.A.S. outcomes
  • Delegation principles
  • Proven problem-solving approaches
  • Common pitfalls in effective decision making

6.  Feedback and Performance Management

  • Effective performance management of emergent teams
  • Evaluating, praising, reprimanding, and counseling
  • Preparing for performance management discussions
  • Conducting performance management discussions
  • Evaluating performance expectations objectively 

 Day 2

7. Managing Change and Crisis Situations

  • Situational factors that affect leadership
  • Differences & similarities between change and crisis
  • Set goals to effectively lead followers during crisis
  • Solve problems and resolve conflict effectively while leading

8. Case Study Discussions and Analysis

  • Participants will discuss a case study involving emergent leadership, and provide recommendations and alternatives

9.  Planning & Action Delivery Session

  • Actions and deliverables for the workplace 

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